Is telkom.co.za down - July, 2024?

Telkom Outages and Status
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Telkom.co.za is a website operated by the South African telecommunications company Telkom SA SOC Limited, which provides information about their products and services. It also offers online customer service support and various tools to customers.

Last check: Just Now |

URL Checked:

https://www.telkom.co.za:443/

Last Down:

not recently

Response Time:

0.4 ms.

telkom.co.za outages reported by users in the last 24 hours

No Telkom problems reported in the last 24 hours

This chart shows the number of Telkom outages/problems reported by users in the past 24 hours. All data in the chart is in the Africa/Johannesburg time zone.

Recent Telkom User Reports

Check out the latest user reports on Telkom, detailing the types of issues experienced and their locations. This helps you determine if others in your area are encountering similar problems.

  • ZA Flag Icon
    Jul 26, 2024 - 10:18

    A visitor from Kuruman, South Africa has reported a problem with Television

  • ZA Flag Icon
    Jul 26, 2024 - 10:13

    A visitor from Kuruman, South Africa has reported a problem with TV Streaming

  • ZA Flag Icon
    Jul 25, 2024 - 13:21

    A visitor from Pretoria, South Africa has reported a problem with Television

  • ZA Flag Icon
    Jul 25, 2024 - 13:20

    A visitor from Pretoria, South Africa has reported a problem with TV Streaming

  • ZA Flag Icon
    Jul 23, 2024 - 15:52

    A visitor from Johannesburg, South Africa has reported a problem with TV Streaming

  • ZA Flag Icon
    Jul 23, 2024 - 08:28

    A visitor from Johannesburg, South Africa has reported a problem with Television

  • ZA Flag Icon
    Jul 19, 2024 - 12:12

    A visitor from Durban, South Africa has reported a problem with Television

Join Telkom Discussion

Suggestions? Issues? Outages?
Please share your Telkom experience with other users around the globe.

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Glenn DAWSON

Kuruman, South Africa 1 days ago

The LTE network at Santoy has been down for the last 2 days. Please assist to get it back up.

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Antonette

Pretoria, South Africa 1 days ago

Hi we experience very very slow OR no internet since yesterday.
Mopanie street
Grootvlei ,Pretoria

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Arno

Johannesburg, South Africa 3 days ago

No telkom coverage in Danielskuil since yesterday

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Johnnes Francois de Bruyn

Durban, South Africa 10 days ago

No connection days and days going down

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Lindiwe

Pretoria, South Africa 10 days ago

I'm experiencing trouble with Accessing the internet even though my Telkom data is on.

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Sanele Mthethwa

Durban, South Africa 11 days ago

Kanti what is happening with the network?? It's been four days with no network, this is frustrating, haibo!! Our data is expiring with an internet that's moving at a snail's pace!

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Johann vL

Centurion, South Africa 11 days ago

Connection failed duye to no DNS resolution

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Nkosinathi

Johannesburg, South Africa 12 days ago

I can't use my data

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MR CW KUUN

Cape Town, South Africa 16 days ago

Mossel Bay golf estate fibre down since yesterday

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Charl du Pisani

Herbertsdale, South Africa 16 days ago

Telkom internet is not working in Mossel Bay Linkside

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Goitsemang

Pretoria, South Africa 21 days ago

Lte data not working. I can't connect to internet

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Werner Coetzee

Johannesburg, South Africa 25 days ago

4g down in OR Tambo area

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Chantell

Johannesburg, South Africa 29 days ago

Landline out in Bedfordview

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P van Heerden Trails End resort

St Francis Bay, South Africa 1 months ago

good day my land line 044 343 2288 is completely dead Help please

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Qaqamba

Cape Town, South Africa 1 months ago

Haven't had connection for both phone and internet since Tu2in East London, South Africa

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zane

Port Elizabeth, South Africa 1 months ago

Completely down no internet at all

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Hope

Johannesburg, South Africa 1 months ago

bought mobile data today at 11 am and since then i haven't received my data bundles

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Precious

Johannesburg, South Africa 1 months ago

Network problems for 24 hours

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Bruno

Springs, South Africa 1 months ago

Internet is extremely slow to non existent/

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Mondli

Durban, South Africa 1 months ago

My internet connection keep going on and off since yesterday I am in Harding Kzn

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Buttons

Johannesburg, South Africa 1 months ago

Spotty internet..

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Adriaan Lombard 083 233 4703

Durban, South Africa 1 months ago

Wednesday 29 May 2024 @ 15h50 Margate KZN
Not able to send emails

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Neo

Johannesburg, South Africa 1 months ago

Internet is down

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David

Cape Town, South Africa 2 months ago

Internet intermittent and slow

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Centurion, South Africa 2 months ago

Telkom internet down in Cape Town

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mike

Cape Town, South Africa 2 months ago

Some sites don't work these days

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EDUP

Cape Town, South Africa 2 months ago

Very slow or no internet connectivity

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Ann Catherine Gilissen

Krugersdorp, South Africa 2 months ago

My Business line which is a 3G FLLA WiFi phone has no network coverage for hours

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Olwethu

Port Elizabeth, South Africa 2 months ago

The Internet is very unstable.

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Chanel

Cape Town, South Africa 2 months ago

Hi I'm still having connection issues, I'm using a sim with unlimited data to stream and watch TV.

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MARIUS AVENANT

Somerset West, South Africa 2 months ago

No LTE access - Stellenbosch

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Enver Fray

Cape Town, South Africa 2 months ago

I'm Enver Fray, id 6401185191081, of 224 Kilimanjaro Street Tafelsig, Mitchells Plain 7785. I've got a contract with Telkom on a LTE Router and have been experiencing internet problems since yesterday, 13 May 2024. Please advise

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Emanuel

Pimville, South Africa 2 months ago

Telkom phone system down

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zubeir

Cape Town, South Africa 2 months ago

no network connection

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Johannesburg, South Africa 2 months ago

Mobile network not available for past 3 hours.

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DS NKOANE

Johannesburg, South Africa 2 months ago

i dont have network on my phone

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Brandon

Cape Town, South Africa 2 months ago

Telkom LTE internet is down.

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Angela

Durban, South Africa 2 months ago

No internet on lte

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Shannen Oliphant

Pretoria, South Africa 2 months ago

my phone does not have services
067 834 9321

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Nel

Johannesburg, South Africa 2 months ago

No Sevice

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Confidence Ntsele

Johannesburg, South Africa 2 months ago

Telkom network is unavailable - there is no service can't even make a call .

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Freek Esterhuizen

Cape Town, South Africa 2 months ago

Telkom LTE off

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Gary Adams

Cape Town, South Africa 2 months ago

Internet down on several of our Telkom Lte sites in Cape Town

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Herman

Pretoria, South Africa 2 months ago

Telkom Mobile down in Montana, Pretoria area

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Johannesburg, South Africa 2 months ago

No network on phone can't receive or make calls, infact internet isn't working either... KZN area Dundee 3000

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Pelisa Portia Mpumlwana

Johannesburg, South Africa 2 months ago

Wi-Fi has no internet connection

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Tammy Mzamo

Polokwane, South Africa 2 months ago

INERNET AND CALLS

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Thabo

Johannesburg, South Africa 2 months ago

No service

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Shakira

Johannesburg, South Africa 2 months ago

Problem calling from Telkom contract

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Johannesburg, South Africa 2 months ago

My telkom network is down

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Johannesburg, South Africa 2 months ago

There is no telkom network on my phone... It is not allowing me to make calls

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Chloe

Johannesburg, South Africa 2 months ago

whats problem am not able to connect

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Michelle

Pretoria, South Africa 2 months ago

No internet, can't phone, can't even phone 180

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KAVISHA

Cape Town, South Africa 2 months ago

I CANT USE MY PHONE IT SAYS EMERGENCY CALLS ONLY

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Jaco

Johannesburg, South Africa 2 months ago

Cannot make calls

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Calvin

Pretoria, South Africa 2 months ago

Telkom Mobile does not even want to register to the network ?

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R Roets

Alexandra, South Africa 2 months ago

Good day
I cannot make any calls says the mobile connection not avaialbe

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cheslin van wyk

Johannesburg, South Africa 2 months ago

no service

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Dominique

Sandton, South Africa 2 months ago

Approx 45 minutes ago, all our Telkom sims cards that is mobile and wifi sims cards all of sudden gave the message sim card not registered on network. This is for wifi and our pay as you go mobile numbers.

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Jess

Johannesburg, South Africa 2 months ago

There's no internet

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Phillip Prinsloo

Johannesburg, South Africa 2 months ago

Telkom Total outage

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f telkom

Pinetown, South Africa 2 months ago

can't make calls no internet

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Tzaneen, South Africa 2 months ago

No network

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PHOPHI NEKHUBVI

Johannesburg, South Africa 2 months ago

there is no internet

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Fathima

Johannesburg, South Africa 2 months ago

Cant make or recieve calls

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Riaana

Johannesburg, South Africa 2 months ago

Cant resev calls

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dhanasagree soobramoney

Durban, South Africa 2 months ago

Good day,

my telkom LTE is not working even though i moved the modem to test.

Kindly assist.

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Johannesburg, South Africa 2 months ago

no service

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Roderick Jansen

Johannesburg, South Africa 2 months ago

No Signal for the past hour.

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Suzette Le Roux

Woodmead, South Africa 2 months ago

NO MOBILE NETWORK CONNECTION

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Andrew Olivier

Cape Town, South Africa 2 months ago

No internet

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Durban, South Africa 2 months ago

Cant make calls on phone nor access internet

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Tracey Moss

Centurion, South Africa 2 months ago

failed network

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Louis

Johannesburg, South Africa 2 months ago

no network at all on my phone

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Phakamile

Johannesburg, South Africa 2 months ago

Don’t have network work I can’t receive calls

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Natasja Versfeld

Johannesburg, South Africa 2 months ago

There is no internet at the moment, My rooter shows the red token

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Cindy

Johannesburg, South Africa 2 months ago

Nothing works

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Johannesburg, South Africa 2 months ago

Have no network on phone cant make any calls

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Joanne Barnard

Pretoria, South Africa 2 months ago

No network connection in Johannesburg, Northriding.

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Pretoria, South Africa 2 months ago

Again?

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Jonathan Steinmann

Johannesburg, South Africa 2 months ago

I have no telkom reception on my phone, I stay in Wilropark, Roodepoort

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Drainmen

Cape Town, South Africa 2 months ago

No phone lines or internet

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Mpho

Johannesburg, South Africa 2 months ago

NO network in polokwane

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janet doyle

Verulam, South Africa 2 months ago

our wifi is done

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TM

Johannesburg, South Africa 2 months ago

Mobile network not available for calls and internet.

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Thabo Masilela

Johannesburg, South Africa 2 months ago

Phone is on No Service

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Clive Sewparsad

Centurion, South Africa 2 months ago

no calls

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KD

Port Elizabeth, South Africa 2 months ago

TELKOM down and tech teams don't work on weekends i am told, unless the whole area where i stay is out then only will they send a team!!

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Nadine

Los Angeles, United States 2 months ago

Internet is down since around 20.30hrs yesterday, 9th of May 2024.

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Braam

Springs, South Africa 2 months ago

Hi,

my email does not work anymore... please can you help me asap

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Rosalind Millar

Wellington, South Africa 2 months ago

Unable to download telkom.net emails. Is there a problem?

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Sealodge

Durban, South Africa 2 months ago

E-mail servers down

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Anthony Thomas Allden

Pretoria, South Africa 2 months ago

Internet and services on Telkom fibre line off since 2/5/2024

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H. MacKessack

Chatsworth, South Africa 2 months ago

Outlook email app on desktop not accepting password, had a new password sent and it is still not accepting it

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Bernadine van Schalkwyk

Johannesburg, South Africa 2 months ago

Outgoing mail problem

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RedPill

Durban, South Africa 2 months ago

Telkom Webmail site is down and I need to use my email!!

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M. Weweje

Durban, South Africa 2 months ago

No internet or email connection in Pietermaritzburg, KZN since yesterday

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Rosalind Millar

Wellington, South Africa 2 months ago

I cannont download my e-mails today

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Johan

Pretoria, South Africa 3 months ago

No internet connection on my Telkom fibre line

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Werner

Pretoria, South Africa 3 months ago

Telkom Tower in Garsfontein area down. Case No: 78263848

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R.Classens

Sandton, South Africa 3 months ago

No internet connection in Jeffreys Bay.

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Neil Wilson

Vereeniging, South Africa 3 months ago

No internet.

Area: Silverfields Krugersdorp

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Luqmaan Daniels

Cape Town, South Africa 4 months ago

Network is unstable, it keeps jumping from 4G to hp. It's problematic when it comes to using my data on a daily i can't even get things done

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Jennifer Fivaz

Johannesburg, South Africa 4 months ago

Internet has been down for 3 hours

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Philile

Parys, South Africa 4 months ago

Since last week Friday Telkom has been roaming

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James

Durban, South Africa 4 months ago

Very, very poor signal in Malvern, Durban, Kzn

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SkyeR

Johannesburg, South Africa 4 months ago

Extremely slow internet in Parkmore, Sandton

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Willem

Cape Town, South Africa 4 months ago

Phone has no connection

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Melusi

Johannesburg, South Africa 4 months ago

Morning, I'm experiencing no signal/ no service in my Telkom network here in Chloorkop, I don't know what's happening. Please help

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Elidna

Durban, South Africa 4 months ago

lnternet connection is a problem Luzie Drift, Mount Fletcher.This is bad and meeds attention urgently.

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RedPill

Durban, South Africa 4 months ago

No Internet at all what is the problem?

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U.e. Weiland

Johannesburg, South Africa 4 months ago

Internet up and down

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TF du Preez

Johannesburg, South Africa 4 months ago

Telkom internet service off line since 11:00 today.
4 Golden Gate
Carters Glen
Kimberley

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Collis

Pretoria, South Africa 4 months ago

No internet connection equestria estate,Pretoria east

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Leigh

Barberton, South Africa 4 months ago

Telkom network down since last night in Orkney northwest

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Storm

Durban, South Africa 4 months ago

Paying for a full month, yet our internet has been disconnecting constantly or is very slow, I understand they are upgrading to fiber but you can't do this to your customers

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Cape Town, South Africa 5 months ago

Telkom keeps losing connection yet it shows 4G connection

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Johannesburg, South Africa 5 months ago

Virginia Durban, no internet since around 2pm, 26 Feb 2024

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Ntombi Maki

Cape Town, South Africa 5 months ago

I am losing network connection all the time phone keeps saying no service but everyone else is fine and has network coverage.

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Adel

Mombasa, Kenya 5 months ago

emails are not sending

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Johannesburg, South Africa 5 months ago

Fibre down in Rooihuiskraal.

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Keith

Johannesburg, South Africa 5 months ago

No internet for the past 5 days

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Laingsburg, South Africa 5 months ago

No wifi or phone Telkom network in Bon accord Pretoria. Pay alot of money for nothing

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rejaune mawa

Cape Town, South Africa 5 months ago

Urgent please

Hi Our phone and vumatel internet not working Learn and Grow, 3 Long street mowbray

REJAUNE MAWA• Campus Principal • Phone: +27 (0)79 415 0301 • rejaunework@gmail.com •
MOWBRAY 3 Long Street • 7700 Cape Town • Phone: +27 (0)21 - 6850798 • Emergency Number: +27 (0)79 415 0301
Learn and Grow Montessori (PTY) LTD CK No:2022/697871/07 • learnandgrowmontessori.org.za



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Johannesburg, South Africa 5 months ago

No internet connection in Bon accord Pretoria yet again

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Christelle

Cape Town, South Africa 5 months ago

Internet down in Drommedaris Street Paarl since yesterday 20 Feb.

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Wicus

Johannesburg, South Africa 5 months ago

Internet down since 20.00 last night.

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Hamendra Bharath

Johannesburg, South Africa 5 months ago

I have called the Telkom call center. I am currently unable to use the internet as the router is unable to connect to DSL. Apparently technicians are working on the problem, It's been two days without Wi-Fi. I have no other way to connect to the internet.

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Sandra

East London, South Africa 5 months ago

I can't use my rooter plz assist

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Leonita

Pretoria, South Africa 5 months ago

Our Fibre down Faerie Glen

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Pieter

Centurion, South Africa 5 months ago

Telkom internet down in Pretoria, 654 area

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Clive Burrows

Berea, South Africa 5 months ago

Mweb (Telkom)LTE No internet

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Pieter

Pretoria, South Africa 5 months ago

No internet, pretoria

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Xyx

Pretoria, South Africa 5 months ago

Mobile down Rustenburg area

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Papi

Johannesburg, South Africa 5 months ago

Telkom down in Sasolburg and surrounding areas

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Colin Mankopan

Cape Town, South Africa 5 months ago

Please assist. I am a paying contract client but once it is Loadshedding I do not have any Network or signal.

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PBMistry

Johannesburg, South Africa 5 months ago

No fibre connection it seems in Winchester Hills ext 3...since yesterday ....Thursday afternoon

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Johannesburg, South Africa 5 months ago

I am unable to work. Located in Sky City Johannesburg South

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greg

Durban, South Africa 5 months ago

no internet in watrfall

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Lihle

Durban, South Africa 5 months ago

My device says no internet connection but I do have data

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Seshleigh

Johannesburg, South Africa 5 months ago

Internet is not working

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Cape Town, South Africa 5 months ago

Haven't had any wifi for 2 days now in summerstrand PE

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Audra

Johannesburg, South Africa 5 months ago

Everytime we have load shedding the server is down. It's been for the past 3 days. Telkom I've never had problems what's going on?

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Liezl

Cape Town, South Africa 5 months ago

NO internet for 3 days in Sonkring, Brackenfell, Cape Town

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Milly

Pretoria, South Africa 5 months ago

Internet is very slow

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NoyaBsness

Pretoria, South Africa 5 months ago

Get it fixed in Pierre van Ryneveld NOW! We are paying you! FIX IT NOW and make it quick, useless!

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Pedro

Cape Town, South Africa 5 months ago

Strandfontein internet down in area

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Anonymous

Pretoria, South Africa 5 months ago

It has been 2 weeks of no internet connection please attend this issue with all due respect

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Yav

Midrand, South Africa 5 months ago

No access to Telekom wifi from yesterday

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Piet Pompies

Cape Town, South Africa 5 months ago

high ping and poor video loading

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Ladismith, South Africa 5 months ago

Zoar, 6656 everything down

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Pretoria, South Africa 5 months ago

Useless. Just like the rest of south africa

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Chantell

Pretoria, South Africa 5 months ago

No absolutely no internet here at Bon Accord Pretoria no LTE or phone internet

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Marie Janse van Rensburg

Johannesburg, South Africa 6 months ago

Internet is down:(

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Tintswalo

Johannesburg, South Africa 6 months ago

Protea North , Soweto

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Johannesburg, South Africa 6 months ago

Issue with wifi
Around 2pm it kicked me out of my network now its telling me to sign in

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JAN

Johannesburg, South Africa 6 months ago

Internet Telkom Slow for 2 Days Now.. .

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Ihsan abdallah

Durban, South Africa 6 months ago

My internet is always down and am paying monthly can someone call me 0721080688

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Cape Town, South Africa 6 months ago

More down than on

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Faghrie

Cape Town, South Africa 6 months ago

Hi Telkom Fibre is not working in the Ottery area

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Gavin

Cape Town, South Africa 6 months ago

We don't have internet

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Lorraine

Johannesburg, South Africa 6 months ago

Are the cell phones currently not working?

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Tman

Johannesburg, South Africa 6 months ago

Total blackout in Siyathemba Mpumalanga

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Amanda

Cape Town, South Africa 6 months ago

No network since 2am this morning

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Mpho

Johannesburg, South Africa 6 months ago

I don't haver internet since morning

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Avishka

Ekangala, South Africa 6 months ago

No internet. Emergency calls only and no service. Esim 2 not provisioned????

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Johannesburg, South Africa 6 months ago

Emgwenya Mpumalanga doesn't have any Telkom coverage. Internet is down and all the connections are down

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Stephanie

Johannesburg, South Africa 6 months ago

Wifi not working

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Gavin

Johannesburg, South Africa 6 months ago

No LTE coverage at all

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Ziyanah

Johannesburg, South Africa 6 months ago

My wifi router says connected without internet, and the internet light is red

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Ntshele

Pretoria, South Africa 6 months ago

Five days without telkom network

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brandon

Howick, South Africa 6 months ago

there is no internet connection is durban/berea area.
only phone calls are normal.

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Refilwe Monnana

Pretoria, South Africa 6 months ago

Since my internet not working on 24 December 2023 till now
I am in Rustenburg

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ricky

Fourways, South Africa 6 months ago

cannot access internet

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Francois

Hillcrest, South Africa 6 months ago

intermittent to no signal on my phone and mobile router

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Wynand Smit

Cape Town, South Africa 6 months ago

My connection say I am connected without internet fir at least the pass week. When reported 3 telkom towers where display red with mean they down . When are they going to attend to this problem. Please

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Kari

Durban, South Africa 6 months ago

Apps not connecting, nothing.

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Zahira

Johannesburg, South Africa 6 months ago

Intermittent internet connection. Whatsapp calls always reconnecting...

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Pretoria, South Africa 6 months ago

My internet connection is not working

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Chané

Fourways, South Africa 6 months ago

App and internet browsing extremely slow, especially during high winds and stormy weather.

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Johannesburg, South Africa 6 months ago

No internet

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Rosalind Stone

Cape Town, South Africa 7 months ago

Extremely slow internet over past 3 days, Muizenberg, Cape Town!

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Shabaaz

Durban, South Africa 7 months ago

Loaded data. Says no internet.

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Daniel Erasmus Smit

Cape Town, South Africa 7 months ago

Cannot access Telkom email

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Zani

Johannesburg, South Africa 7 months ago

Internet down since yesterday

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Lebogang makeketlane

Pretoria, South Africa 7 months ago

No service

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cindy

Midrand, South Africa 7 months ago

Telkom internet Port Elizabeth

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Phumzile

Johannesburg, South Africa 7 months ago

Please help us with network in Tsietsi, Palmridge.Gauteng

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Bekker

Meyerton, South Africa 7 months ago

My Telkom Fiber is down since 09h00

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Elizabethan

Johannesburg, South Africa 7 months ago

No Telkom coverage at Deneysville since yesterday

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Pix

East London, South Africa 7 months ago

No internet connection for over 24 hours

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J Naidoo

Durban, South Africa 7 months ago

Good Day
I am unable to use my land line it says Mobile Network Not available.
031 500 4436

0638022126

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Shern Allely

Cape Town, South Africa 7 months ago

Hi,

We dont have an internet connection. Can you please assist.

Kind Regards
Shern

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Annerie Kruger

Johannesburg, South Africa 7 months ago

You are useless as a ISP

Glenvista ext 3

Gauteng south

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Nelofa

Johannesburg, South Africa 7 months ago

Wifi down since 11am 30th Nov till now dec 1st 8.30pm

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Chantelle

Pretoria, South Africa 8 months ago

Internet in Pretoria has been out since 6am on 25 November 2023

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Anja Claassen

Pretoria, South Africa 8 months ago

Internet off all day in area

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JC

Soweto, South Africa 8 months ago

Network outage 3 days now Delmas area sigh getting really annoying now

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Maria

Johannesburg, South Africa 8 months ago

It say emergency calls only

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DI BARTOLOMEO

Randfontein, South Africa 8 months ago

Please note that I have been receiving error code 404 since the 13/11/2023, had call 10210 ever since and no luck as up too today. (15/11/2023),,,seems that I will have to try other providers,

Most common Telkom problems reported by users

63

Television

37

TV Streaming

Telkom Outage Locations

Location

Reports

Last Reported

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Pretoria, Gauteng, ZA

373

1 days ago

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Durban, KwaZulu-Natal, ZA

71

7 days ago

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Worcester, Western Cape, ZA

117

10 days ago

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St Francis Bay, Eastern Cape, ZA

21

1 months ago

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Gemsbokspruit, Mpumalanga, ZA

4

2 months ago

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Mombasa, Mombasa, KE

1

5 months ago

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Amsterdam, North Holland, NL

1

6 months ago

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Windsor, Ontario, CA

1

6 months ago

NL Flag Icon

Goes, Zeeland, NL

1

6 months ago

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Rustenburg, North West, ZA

5

7 months ago

Are you experiencing issues with Telkom right now?

Is telkom.co.za not working for you? If you are having issues with Telkom, please use one of the options below to report a problem with the service

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Response Time

Status Code

Jul 27, 2024 - 09:41

0.4 ms.

200

Jul 27, 2024 - 04:30

0.47 ms.

200

Jul 26, 2024 - 23:28

0.43 ms.

200

Jul 26, 2024 - 17:52

0.48 ms.

200

Jul 26, 2024 - 11:15

0.45 ms.

200

Jul 26, 2024 - 05:24

0.45 ms.

200

Jul 25, 2024 - 23:45

0.42 ms.

200

This table shows the telkom.co.za outage requests and response browser checks executed automatically by the downcheck.co.za service. All data in the table is in the Africa/Johannesburg time zone. If Telkom is down or slow for you. You can try using a VPN service(to try from a different location) and also check the Tips below

Tips if telkom.co.za is not working

  • Verify the URL - One of the most frequent causes of not being able to visit a web page is entering an incorrect URL. If you're URL is wrong, the website may redirect to another website or display an error page.

  • Use a Different Device - Try using a different computer or device to access the website or app. We also advise you to attempt rebooting your device.

  • Delete Browser Cache - It's possible that cached files are preventing your browser from downloading new web pages. Refreshing the page will clear it. To do that, click Ctrl + F5 on a Windows PC or Cmd + Shift, then press R on a Mac.

  • Clear Browser Cookies - Clearing browser cookies fixes certain issues, such as loading or formatting issues on sites. You can do this by clicking your browser settings, then privacy, then clearing browsing data.

  • Use Incognito Mode - You can also try viewing the website in private mode or incognito mode first. By using this, cookies and all temporary cache will be automatically disabled.

  • Restart Your Router - Try restarting your network connection if other websites or apps are having problems or are running slowly.

  • Firewall and Antivirus - Your ISP provider may have blocked the website or app you are attempting to access. If that's the case, you can try using a VPN service to visit the website or app to see if it will work.

  • Check your Firewall & Antivirus - These can occasionally block access to certain websites or services. To troubleshoot this issue, you may consider temporarily disabling them to see if it resolves the problem.

  • Clear DNS Cache - To speed things up, all OS systems save name resolution information into the DNS cache. In your case, the information recorded could be outdated or incorrect. We advise you to search on How-To guides on the web to clear your DNS Cache.

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Frequently Asked Questions

We have recently sent browser requests to Telkom.co.za and it's up and running with status code 200 (UP) and a response time of 0.4 ms. We recommend clearing your cache or restarting/updating your app.

If you are experiencing slow performance while using Telkom.co.za, it may be your internet connection. Before you call your internet provider to ask about the slow speed, make sure to clear your cache, update the app, and check for any outages first.

HTTP response status code is a 3-digit code returned by the server indicating the status of the request. The code is typically accompanied by a message that provides additional information about the response such as:
  • 2XX - Successful - Website is up & reachable.

  • 3XX - Redirect - The website is accessible, but the browser is redirected to another page.

  • 4XX - Browser Error - The requested page is not available or doesn’t exist.

  • 5XX - Server Error - There are internal errors on the server.

The status code helps developers and users to understand what’s happening with a certain request. This also serves as a guide to take appropriate actions if needed.

The HTTP response time is the amount of time it takes a website to respond to a request made by your device. It calculates how long it takes for a website to load after you click on a link or type a URL into your browser.

Aside from trying a different device, you can also check your device's software if it’s up to date by checking for available updates in your settings.

If the issue persists after trying all of our tips, you can report the issue to us so we can further investigate. By this, you can also see if other users are experiencing it, too.