Is Sars.gov.za down - May, 2024?

SARS Outages and Status
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sars.gov.za outages reported by users in the last 24 hours

No SARS problems reported in the last 24 hours

This chart shows the number of SARS outages/problems reported by users in the past 24 hours. All data in the chart is in the UTC time zone.

SARS Outage Locations

Location

Reports

Last Reported

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Kempton Park, Gauteng, ZA

3

14 days ago

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Cape Town, Western Cape, ZA

6

1 months ago

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Modimolle, Limpopo, ZA

1

1 months ago

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Durban, KwaZulu-Natal, ZA

1

3 months ago

Most common SARS problems reported by users

100

App

Are you experiencing issues with SARS right now?

Is sars.gov.za not working for you? If you are having issues with SARS, please use one of the options below to report a problem with the service

General Tips to Fix an Sars.gov.za

  • Verify the URL: One of the most frequent causes of not being able to visit a web page is entering an incorrect URL. If you're URL is wrong, the website may redirect to another website or display an error page.

  • Use a Different Device: Try using a different computer or device to access the website or app. We also advise you to attempt rebooting your device.

  • Delete Browser Cache: It's possible that cached files are preventing your browser from downloading new web pages. Refreshing the page will clear it. To do that, click Ctrl + F5 on a Windows PC or Cmd + Shift, then press R on a Mac.

  • Clear Browser Cookies: Clearing browser cookies fixes certain issues, such as loading or formatting issues on sites. You can do this by clicking your browser settings, then privacy, then clearing browsing data.

  • Use Incognito Mode: You can also try viewing the website in private mode or incognito mode first. By using this, cookies and all temporary cache will be automatically disabled.

  • Restart Your Router: Try restarting your network connection if other websites or apps are having problems or are running slowly.

  • Firewall and Antivirus: Your ISP provider may have blocked the website or app you are attempting to access. If that's the case, you can try using a VPN service to visit the website or app to see if it will work.

  • Check your Firewall & Antivirus: These can occasionally block access to certain websites or services. To troubleshoot this issue, you may consider temporarily disabling them to see if it resolves the problem.

  • Clear DNS Cache: To speed things up, all OS systems save name resolution information into the DNS cache. In your case, the information recorded could be outdated or incorrect. We advise you to search on How-To guides on the web to clear your DNS Cache.

Join SARS Discussion

Suggestions? Issues? Outages?
Please share your SARS experience with other users around the globe.

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Eugene

Kempton Park, South Africa • 2 weeks ago

2 factor authentication is faulty

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Ric

Cape Town, South Africa • 3 months ago

The website does not open

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Lo

Pretoria, South Africa • 3 months ago

I am unable to download my return, make changes and submit

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ANON

Cape Town, South Africa • 5 months ago

it just says requesting to process when trying to load the VAT

Rate your experience with SARS uptime performance over the last 30 days

Frequently Asked Questions

If you are experiencing slow performance while using Sars.gov.za, it may be your internet connection. Before you call your internet provider to ask about the slow speed, make sure to clear your cache, update the app, and check for any outages first.

HTTP response status code is a 3-digit code returned by the server indicating the status of the request. The code is typically accompanied by a message that provides additional information about the response such as:

  • 2XX - Successful - Website is up & reachable.

  • 3XX - Redirect - The website is accessible, but the browser is redirected to another page.

  • 4XX - Browser Error - The requested page is not available or doesn’t exist.

  • 5XX - Server Error - There are internal errors on the server.

The status code helps developers and users to understand what’s happening with a certain request. This also serves as a guide to take appropriate actions if needed.

The HTTP response time is the amount of time it takes a website to respond to a request made by your device. It calculates how long it takes for a website to load after you click on a link or type a URL into your browser.

Aside from trying a different device, you can also check your device's software if it’s up to date by checking for available updates in your settings.

If the issue persists after trying all of our tips, you can report the issue to us so we can further investigate. By this, you can also see if other users are experiencing it, too.